Shane Williams is a seasoned technology strategist with a knack for turning messy systems into efficient workflows. With master’s degrees in both IT and business management—and decades of hands-on experience—he has led countless projects to success, saving businesses time, money, and frustration. A sought-after speaker and advisor, Shane combines deep technical knowledge with practical insights, making complex concepts accessible and actionable. He is the author of ClustERPuck: 21 Critical ERP Implementation Mistakes – And What To Do Instead and The Platform Owner's Guidebook: How Industry Experts Unlock Value from Enterprise Software. Shane also hosts two podcasts: Manufacturing Tech Australia, which explores the latest technology trends shaping the future of manufacturing, and Platform Diaries, where he discusses strategies for maximising value from enterprise software. When he’s not helping his clients scale their businesses, you’ll find him enjoying a craft beer, good coffee, motorcycle riding, or watching live sport.