All of these questions culminate into revealing a truth that otherwise can be hard to get to: the "why" of how an event or action played out. Kelly makes clear that everyone throughout an organization, from the C-Suite to the custodial staff, should be involved in event prep and AARS, always kept informed of the desired outcome and their role in achieving it. He makes recommendations for hiring for "fit," as well as ensuring consistency of message and actions, identifying the learning needs and styles of team members, and busting out of the silos that form in many organizations. Kelly reinforces the impact of each individual team member on the entire organization. Drawing on his own background and fresh research, he puts the onus on leadership to engage with team members but also vice versa.
Ultimately, Kelly argues, the purpose of the AAR is to establish best practices throughout an organization, within each team, and by each individual to ensure overall success. Kelly’s blending of memoir and leadership advice roots his ideas in his military experience, but the guidance, tips, exercises, and clear plan for implementing AARs are all applicable to a variety of orgs and businesses.
Takeaway: Clarifying guide to assessing and improving group performance after events.
Comparable Titles: Simon Sinek's Start With Why, Christopher D. Lee’s Performance Conversations.
Production grades
Cover: B
Design and typography: B
Illustrations: N/A
Editing: A-
Marketing copy: B-